Rainer Grau & Daniel Boos:
Surviving in SAFe ;-) environments
By default UX plays a hard game in organisations to gain recognition and create value right from the beginning where product and service innovation starts. Investigating the Scaled Agile Framework SAFe - now a widely used approach to scale agility in organisations - again UX is placed as beautifier on execution level in form of "customer centricity" and "design thinking".
In this session Rainer & Daniel will exchange, explore and discuss with us means and tricks to overcome this subordinate placement of UX in SAFe. We are striving for a first citizen seat for UX in product and service innovation.
Rainer Grau
Since over twenty years Rainer engages to develop organisations. His driving vision is the competitive organisation where employees like work because their job generates value and fun. He believes in continuous improvement integrating modern ideas and approaches in methodology, technology, architecture and organizational design thus evolving self-adapting systems.
Starting his professional life as software engineer in the last millennium his personal development is gone full of bends through many divers stages. Check out www.rainergrau.com to find more information.
Daniel Boos
Daniel is fascinated by how new technologies change our lives, work and collaboration and create new opportunities. That's why he has been committed to the topic of customer knowledge, user experience and user/human-centered design for more than a decade. Whether as a user researcher, trend analyst, co-creator, business developer or team leader.
Daniel is responsible for the SBB user experiences services team (product owner). Together with his colleagues he is figuring out how to cope with SAFe and how to advance to user experience of our products for customers and employees.
